Sure Step Methodology for CRM 2015 ?

A question that often pops up in front of the CRM Consulting teams is whether to use Sure Step Methodology with the latest version of Dynamics CRM (2015). More often now, since the methodology isn’t evolving as fast as the product. Microsoft developed the Sure Step methodology with the good intent of providing a guideline Read more about Sure Step Methodology for CRM 2015 ?[…]

Dynamics CRM and FantasySalesTeam

Microsoft has recently acquired Incent Games Inc, the owner of sales gamification platform, FantasySalesTeam (FST). Here is the announcement by Bob Stutz, VP Microsoft Dynamics CRM, who envisages it drive CRM adoption. FantasySalesTeam  is a software platform that allows sales leaders to run more exciting and engaging sales contests modeled on fantasy sports like racing, Read more about Dynamics CRM and FantasySalesTeam[…]

Immersive Excel Experience! CRM Online (7.1) and Excel Online

Am sure Microsoft Excel experts (that is to say most CRM users) would love not only the seamless integration but also the use of catchy marketing phrase Immersive experience to describe the feature. Export to Excel has been part of CRM from the early versions however, with CRM 2011 came the option to reimport. Now Read more about Immersive Excel Experience! CRM Online (7.1) and Excel Online[…]